Questions you can use when mediating a 2 person conflict: (ask each person) 1. What contribution do you bring to the team (or organization)? 2. What actions or habits do you have that may be unsettling or irritating to the other person? 3. What does the other do that annoys you? 4. What do you find valuable about each other? 5. What outcomes do you hope for as a result of this conflict resolution process?