LEADERSHIP – FROM ISSUE TO ACTION:
l. BUILDING THE AGENDA: Leaders and followers decide to take on a significant issue after debating the pros and cons of attempting to do something about the issue.
2. ASSESSING THE ISSUE: Leaders and followers gather and analyze information and reach conclusions about the direction they intend to take concerning the issue.
3. PLANNING THE CHANGE: Leadership and followers develop an outline of the proposed change. The change reflects the mutual purposes of the leaders and followers.
4. GAINING SUPPORT: Leaders and followers influence others in the organization to support the change. People in the organization influence each other on the specifics of the proposed change.
5. MAKING THE CHANGE: Organizational policy makers decide on the proposed change. If the decision is positive, the staff members develop the strategies to institute the change in the organization. If the decision is negative, the leaders and followers go back to square one.