EMPOWERMENT
Definition: Recognizing that People Already Have Power through their Knowledge, Experience and Motivation, and then creating an Environment that Encourages Letting that Power Out. You don’t Empower People with a Mandate.
Three keys to Empowerment are:
1. Sharing Information with Everyone
– Without Information, People cannot Act Responsibly
– With Information, People cannot help but Act Responsibly
2. Declaring Boundaries that Create Autonomy
– Purpose, Values, Image, Goals, Roles, Structure & Systems
– Being Empowered to Act also means You are Accountable for Results
3. Allow Teams to Self-Manage
– Synergy: Empowered Teams Can Do More than Empowered Individuals
– Provide Training, Support & Encouragement
– Diversity: Appreciate Individual Differences