When bitten by a poisonous snake, what’s the best thing to do? Remain quiet, suck the poison out. What’s the worse thing to do? Get upset, chase the snake and kill it. When unintentionally or intentionally the victim of an unkind remark, what’s the best thing to do? Forgive, move on, let go of the anger and resentment. What’s the worse thing to do? Strike back, harbor resentment and anger.